Privacy Policy
A legal disclaimer
Last updated: January 11, 2026
At Sustano (“we,” “us,” or “our”), operated by Sustainabl Wellness LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, engage with our content, or work with us through nutrition counseling, coaching, or educational services.
Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Email address
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Phone number
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Billing information
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Intake form responses
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Health- and lifestyle-related information voluntarily provided by you
This information is collected when you:
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Book a consultation
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Complete an intake form
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Sign up for emails or resources
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Participate in 1:1 sessions or workshops
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Contact us through the website
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited and time spent on site
This information helps us improve our website and user experience.
How We Use Your Information
We use your information to:
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Provide nutrition counseling, coaching, and educational services
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Communicate with you about sessions, programs, or inquiries
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Process payments and manage scheduling
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Send educational emails or resources (you may opt out at any time)
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Improve our services, offerings, and website performance
We do not sell or rent your personal information.
Nutrition & Education Disclaimer
Sustano provides nutrition education, coaching, and lifestyle support services.
We do not:
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Provide medical nutrition therapy
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Diagnose, treat, or cure medical conditions
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Replace medical advice from a physician or other licensed healthcare provider
All information provided through consultations, workshops, presentations, content, or digital materials is intended for educational and informational purposes only.
Clients are encouraged to consult with their physician or qualified healthcare provider before making changes to diet, exercise, or health routines.
Registered Dietitian Scope of Practice
Services are provided by a Registered Dietitian (RD) operating within the appropriate professional scope. Individual recommendations are based on client-provided information and are designed to support general health, performance, and wellness goals.
Sharing of Information
We may share your information only in the following limited circumstances:
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With trusted third-party service providers (e.g., scheduling platforms, payment processors, email services) solely to operate our business
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If required by law or legal process
All third-party platforms are expected to maintain confidentiality and data security.
Data Security
We take reasonable steps to protect your information using industry-standard safeguards. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may:
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Request access to the personal information we have about you
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Request corrections or updates
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Request deletion of your information (subject to legal or contractual obligations)
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Opt out of marketing emails at any time
To make a request, contact us at:
samantha@sustano.co
Cookies
Our website may use cookies or similar technologies to enhance functionality and analyze site usage. You may disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
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Children’s Privacy
Our services and website are intended for individuals 18 years or older. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Sustano
Operated by Sustainabl Wellness LLC
Email: samantha@sustano.co